
Client
FAIRMUSIC AG
Timeline
2023-2026
Role
Senior product designer
Industry
MUSIC
Scope
Problem
Wiredzone’s legacy storefront had dense layouts, low conversion, and fragmented brand touchpoints. Complex rack server configuration created major buyer friction, with ~24% of orders requiring support intervention and resulting in lost sales.
Challenge
Brand & Design System visual identity and tokenized system unifying web, app, and transactional email.
E-commerce Website & Server Configurator UX restructured information architecture. Engineered a multi-step guided configurator with a real-time compatibility engine validating to eliminate order errors.

Website
Restructured information architecture. Engineered a multi-step guided configurator with a real-time compatibility engine validating to eliminate order errors
11%
Site Conversion
24%
Average Order Value
11%
Site Conversion
24%
Average Order Value




Server Configurator
Restructured information architecture. Engineered a multi-step guided configurator with a real-time compatibility engine validating to eliminate order errors
11%
Site Conversion
24%
Average Order Value
11%
Site Conversion
24%
Average Order Value






